| Hello! Welcome to our store!
Quality is the first with best service. customers all are our friends.
Fashion design,100% Brand New,high quality!
[Material] : Cotton
[Color] : Black,blue,pink,yellow,red,rose red,coffee,wine red,
as shown in taking into account factors such as cameras and monitors, color may be a little biased
[Style] : As shown,Warm cotton clothes
[Size] : M,L,XL,XXL
1.Generally, we accept the following payment methods: Credit Card; Moneybookers;Western Union;Qiwi Wallet;Alipay or ESCROW on aliexpress.And our protection only gives the payment ways acceped by Aliexpress platform.
2. You have 3 days to pay after you place an order successfully.
3. If you can not check out successfully, please wait for a few minutes and try again,if you still can not pay,please send an email to aliexpress to ask for help .
1. We will sent the items within 1-4days (working days, Not holiday seasons) after the payment being confirmed by the platform.
2. We provide China Post , DHL , EMS , TNT , FedEx and China Post is Free .
3. The shipment by China Post Registered Air Mail for less than 2kg goods in 15-25 working days, If you need the item urgently, please contact us for express shipping. We will calculate the express shipping cost for you.
4. When you receive the items you ordered, in 24 hours, please check it carefully.Please contact us directly if you have any problems.
5. If you have not got it within the shipping time,please contact us without hesitation. We will check it for you with the post office and customs.
6. Delivery Time (not include holiday and weekend):
a. DHL , TNT and FedEx express shipping usually 3-5 working days .
b. EMS express shipping usually take 5-8 workdays .
c. China Post air mail :
Asia – North America 7-15 working days
West Euro – East Euro / Oceania – Mid-East 10-30 workdays
South America – Africa 30-45 working days
7. In order to ensure you can receive the package without any import taxes , we will declare it as a “Gift”with a lower value .
8. Any import charges or fees are buyer’s responsiablity .
Return / Refund
1. Please check the tracking in formation on tracking website.
2. Please contact us by meesage, e-mail, or trade manager.
3. Check the package and ltem, carefully.
4. Please Note: Men made defects are not guaranteed,such damage after using,water damage and so on.
1. Positive Feedback (5 Stars) is very important to us, please think twice before leaving feedback . Please do not open dispute to us , we will take responsibility to resend or refund for any problems.
2. Please contact us by Trade Manager or Letters before leaving neutral(3 stars) or negative (1-2 stars) feedback,we will try our best to solve the problems and please trust us .
More Payment question, Please check the following link: http://help.aliexpress.com/categories_Payment.html
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SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?Shipping time varies by location. These are our estimates:
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.